Returns & Exchanges

At UREVO, we want you to be fully satisfied with your fitness journey, which is why we offer a 30-day return policy on all our treadmills and exercise equipment. If your gear isn't the perfect fit for your home gym, we are here to help with a straightforward return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] within 30 days of delivery with your order number and the reason for your return.

• 2.
  Receive Authorization

  Our team will review your request and provide a Return Merchandise Authorization (RMA) number along with detailed shipping instructions.

• 3.
  Pack and Ship

  Securely pack the item in its original packaging including all manuals and accessories, then drop it off at the designated carrier location.

• 4.
  Inspection and Refund

  Once our warehouse receives and inspects the item for any damage, we will process your refund to the original payment method within 7-10 business days.