Frequently Asked Questions
Everything you need to know about your UREVO fitness journey.
How long does shipping take for UREVO treadmills?
Most orders are processed within 1-2 business days. Delivery typically takes 3-7 business days via FedEx or UPS, depending on your location within the United States.
What is your return policy?
We offer a 30-day risk-free return policy. If you are not satisfied with your purchase, you can return it in its original packaging. Please note that return shipping fees may apply.
Does my UREVO product come with a warranty?
Yes, all UREVO fitness equipment comes with a 1-year warranty covering manufacturing defects and hardware malfunctions under normal use conditions.
Do I need to assemble the under-desk treadmill myself?
Most UREVO under-desk treadmills come 95% pre-assembled. You typically only need to unpack the unit and plug it in, or attach a few minor components using the included toolkit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free financing options like Klarna or Affirm for eligible customers.
How do I maintain my treadmill for long-term use?
To ensure longevity, we recommend lubricating the running belt every 3 months or 100 miles, keeping the motor area free of dust, and checking belt alignment periodically.